Contact us

• Mail

Do you have a question, do you want more information or do you like to share something with us? Please send an email to info@rakedi.be - our customer service treat your message as soon as possible.

Chat with Quinn

Our digital all-rounder Quinn State 24/7 for you ready to help with common questions. Always friendly, always helpful - and yes, also a bit irresistible.
Start the chat at the bottom right of your screen.

Helpdesk website

Through our helpdesk https://helpdesk.rakedi.info find a wide range of manuals and short videos that guide you step by step. A convenient starting point for quick answers and technical support.

Telephone

Call us 053 42 05 19 - 24 hours a day, 7 days a week Availability.

1. During office hours
   From Monday to Friday, 9am to 6pm You get one of our employees directly on the line. Quinn first helps you with automatic solutions; If necessary, you will be forwarded immediately.
2. Outside office hours
   Also in the weekend, before 9h or after 18h Can you call us? You can then have a voicemail Speak to your urgent question. Our on-call team reviews these messages and responds according to urgency, before the next working day where necessary.